Archived Water Damage Blog Posts
What to Expect When Calling SERVPRO
Here is a photo, prior to a customer calling SERVPRO
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?
About SERVPRO of Brighton/Howell
SERVPRO of Brighton/Howell specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
The Dry Out Process
Depending on the water damage, SERVPRO will come in inspect the damage and determine which type of drying process will be best for the flooring, homeowner and insurance company. Three different drying techniques we use are:
Inject Floor Drying System:
Inject-dry floor drying system is used to dry hardwood and ceramic tile flooring. It directs airflow down along the floor, drying floors faster. With proper placement of the mats, it easily adapts to any floor plan. Placing a containment or "tenting" the affected area is sometimes used in conjunction with the inject-dry floor drying system.
Usage of Air Movers in Drying:
Evaporation will occur when the water moves from a liquid state to a vapor state in the air. This is achieved by rapid and direct air flow. Evaporation does not remove the moisture; it just moves it from the materials to the surrounding air.
Usage of Dehumidifier in Drying:
Dehumidification is the removal of moisture in the air. In some cases, a containment is placed over an affected area ceiling to concentrate the dehumidification specifically on this area.
Flooding in Livingston County Homes
Here is a photo of sitting water in a customer’s home prior to SERVPRO pumping it out!
Basement and crawlspace flooding from sump pump failure is a common problem in Michigan. If you live in an area that's prone to flooding or if you lose power during a storm, you need a sump pump to protect your home from the damages of standing water that could infiltrate your home. Flood waters can destroy the structural integrity of your home and create an environment for mold and mildew to thrive. SERVPRO of Brighton/Howell will complete an inspection of the damages and then the extraction process will begin. The amount of standing water will determine the type of extraction necessary. We use powerful submersible pumps, truck mounted extraction systems, and industrial strength wet/ dry vacuums to quickly remove hundreds or thousands of gallons of water from your property. Prompt and efficient removal of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.
Water Loss in the Home
Here is a photo of the dry out process after a water loss.
Many people think that water damage, or sump pump failure could only happen in older homes, but water damage could happen to anyone at any time. The owners of SERVPRO Brighton/Howell, just recently experienced water damage in their own home. In a newly built home, their ice machine drain had malfunctioned, causing water damage throughout their kitchen. Our crews started right away with the extraction of the water and began the mitigation process.
It doesn't matter how old the home is, where it is located or how safe you can be, water loss can happen to anyone and any time. If you experience water damage, remember SERVPRO of Brighton/Howell is always available 24 hours a day, 7 days a week! Let us help you!
Commercial Water Damage
COMMERCIAL Water Damage: Regardless of the cause, when catastrophe strikes a commercial property, the damages can be crippling to a business and even bring operations to a complete halt. Every hour spent cleaning up is an hour of lost productivity and revenue. SERVPRO has highly trained technicians that are here 24 hours a day, 7 days a week, 365 days a year to mitigate the damages properly and efficiently.
Ask about SERVPRO's Emergency Ready Plan (ERP), a useful tool to prepare a business for the "worst-case scenario". The ERP is a data collection source, storing all your important and vital information such as where to find shut off valves for both water and gas, where electrical panels are located and who to contact in the event of an emergency. This information is compiled into one neat folder and is ready for anyone in your business to use in one place at your fingertips.
Water in the Home
Here is a photo of sump pump failure.
Imagine walking down to your basement or crawl space and discovering your belongings in water. Unfortunately, for those living in Michigan this is not uncommon. Many homeowners are prone to flooding, and power outages. It’s important for homeowners to have a sump pump to protect your home from the standing water that could destroy your home. The water can destroy the structural integrity of the home, ruin your belongings, and create and environment ideal for mold growth.
If you ever experience sump pump failure, SERVPRO of Brighton/Howell is available to help! Our crews will complete a full inspection and start the extraction process. Our crews use powerful submersible pumps, truck mounted extraction systems, and industrial strength wet/ dry vacuums to quickly remove hundreds or thousands of gallons of water from your property.
Usage of Inject-dry Floor Drying System in drying:
Inject-dry floor drying system is used to dry hardwood and ceramic tile flooring. It directs airflow down along the floor, drying floors faster. With proper placement of the mats it easily adapts to any floor plan. Placing a containment or "tenting" the affected area is sometimes used in conjunction with the inject-dry floor drying system.
Usage of Air Movers in drying:
Evaporation will occur when the water is moved from a liquid state to a vapor state in the air. This is achieved by rapid and direct air flow. Evaporation does not remove the moisture, it just moves it from the materials to the surrounding air.
Usage of Dehumidifier in drying:
Dehumidification is the removal of moisture in the air. In some cases a containment is placed over an affected ceiling to concentrate the dehumidification specifically on this area. This maximizes the efficiency of the dehumidifier to reduce the specific humidity and moisture content levels in the materials in that area lower than the levels of the unaffected areas around the contained area.
Importance of Knowing Your Sump Pump Coverage
You never know what you could walk into, make sure you are prepared!
At SERVPRO of Brighton/Howell, we like to remind our insurance agents that the cost to dry out a basement after a sump pump failure or drain back-up can range from $1,000 to $6,000 or more depending on how elaborate their clients basement is. This price does not include repair to the structure, replacement of unsalvageable content or repair/replacement to the mechanical's that may have sustained damage as well.
Going through a loss is hard enough without the added stress of finding out there is little or no insurance coverage. Call your insurance agent today to make sure you are properly covered. They will be able to help you look further into your coverage and make sure you are properly insured for any emergency water loss!